Guarantee & Cancellation Policy

Refund Policy

Clear, transparent rules regarding automated refunds, hardware fault protection, and claim processing across QuickPrint kiosks.

Last Updated: August 24, 2026 ~3 min read

Automatic Failover

If a kiosk hardware error occurs (paper jam/out-of-ink), your refund or print credit is issued automatically.

Original Payment Source

Refunds are processed back to your original payment method (UPI, Debit/Credit card, Netbanking).

Fast Processing

UPI refunds reflect instantly to 24 hours. Bank card refunds process within 3–5 business days.

100% Guarantee

Zero hidden fees or deductions on eligible technical failures. Full refund guaranteed.

Overview & Refund Philosophy

#Overview#Guarantee#Policy

At QuickPrint (a product of WebNexaLabs), we strive to deliver instant, dependable self-service document printing across all automated kiosk locations.

We stand by our hardware and software reliability. If a technical malfunction prevents your document from being printed successfully, we guarantee a prompt, transparent refund or immediate reprint credit.

Eligible Refund Scenarios

#Eligible#Hardware#Failures

Full refunds or print retry credits are automatically approved under the following conditions:

Printer paper jam or mechanical tray error

Out-of-ink / toner exhaustion during print run

Kiosk network disconnect before job spooling

Power outage or hardware crash at kiosk

Double-charge or duplicate payment deduction

Garbled output caused by printer hardware glitch

Non-Refundable Circumstances

#Non-Eligible#User Error#Exclusions

Refunds cannot be granted for issues arising outside platform hardware or software control:

Typos or formatting errors present in original user file

Selecting wrong color mode (e.g. B&W instead of Color)

User choosing wrong kiosk location after job output

Canceling print order after physical paper is spooled

Uncollected prints left unattended at public kiosk

Submitting password-protected files without password

Refund Processing Timelines

#Timelines#UPI#Cards

Once a refund is triggered, funds are remitted back to the original source:

UPI Payments (GPay / PhonePe / Paytm / BHIM)

Processed instantly to within 24 hours directly to your linked VPA account.

Debit / Credit Cards & Net Banking

Processed within 3 to 5 business days depending on issuing bank settlement cycles.

How to Submit a Manual Refund Claim

#Claim#Support#Process

If your job was marked completed but physical paper was not dispensed, you can request a manual audit:

1 Locate your Job ID or Payment Transaction ID.
2 Email support@webnexalabs.in with subject line "Refund Claim".
3 Include kiosk location, approximate time, and brief description of issue.
4 Our audit team will review kiosk logs and process refund within 24 hours.

Corporate Contact & Entity Information

#Contact#WebNexaLabs#Corporate

For refund inquiries, payment disputes, or billing support:

WebNexaLabs

Product: QuickPrint

Address: Industrial Area, Durgapur, Netaji Colony, West Bengal, 713201

Email: support@webnexalabs.in

Product of WebNexaLabs

QuickPrint Refund Guarantee

We ensure 100% fair protection for all print jobs. If a kiosk hardware issue occurs, we've got you covered.

Email Refund Support Visit WebNexaLabs View Privacy Policy

Guarantee & Cancellation Policy

Refund Policy

Clear, transparent rules regarding automated refunds, hardware fault protection, and claim processing across QuickPrint kiosks.

Last Updated: August 24, 2026 ~3 min read

Automatic Failover

If a kiosk hardware error occurs (paper jam/out-of-ink), your refund or print credit is issued automatically.

Original Payment Source

Refunds are processed back to your original payment method (UPI, Debit/Credit card, Netbanking).

Fast Processing

UPI refunds reflect instantly to 24 hours. Bank card refunds process within 3–5 business days.

100% Guarantee

Zero hidden fees or deductions on eligible technical failures. Full refund guaranteed.

Overview & Refund Philosophy

#Overview#Guarantee#Policy

At QuickPrint (a product of WebNexaLabs), we strive to deliver instant, dependable self-service document printing across all automated kiosk locations.

Eligible Refund Scenarios

#Eligible#Hardware#Failures

Full refunds or print retry credits are automatically approved under the following conditions:

Printer paper jam or mechanical tray error

Out-of-ink / toner exhaustion during print run

Kiosk network disconnect before job spooling

Power outage or hardware crash at kiosk

Double-charge or duplicate payment deduction

Garbled output caused by printer hardware glitch

Non-Refundable Circumstances

#Non-Eligible#User Error#Exclusions

Refunds cannot be granted for issues arising outside platform hardware or software control:

Typos or formatting errors present in original user file

Selecting wrong color mode (e.g. B&W instead of Color)

User choosing wrong kiosk location after job output

Canceling print order after physical paper is spooled

Uncollected prints left unattended at public kiosk

Submitting password-protected files without password

Refund Processing Timelines

#Timelines#UPI#Cards

Once a refund is triggered, funds are remitted back to the original source:

UPI Payments (GPay / PhonePe / Paytm / BHIM)

Processed instantly to within 24 hours directly to your linked VPA account.

Debit / Credit Cards & Net Banking

Processed within 3 to 5 business days depending on issuing bank settlement cycles.

How to Submit a Manual Refund Claim

#Claim#Support#Process

If your job was marked completed but physical paper was not dispensed, you can request a manual audit:

1 Locate your Job ID or Payment Transaction ID.
2 Email support@webnexalabs.in with subject line "Refund Claim".
3 Include kiosk location, approximate time, and brief description of issue.
4 Our audit team will review kiosk logs and process refund within 24 hours.

Corporate Contact & Entity Information

#Contact#WebNexaLabs#Corporate

For refund inquiries, payment disputes, or billing support:

WebNexaLabs

Product: QuickPrint

Address: Industrial Area, Durgapur, Netaji Colony, West Bengal, 713201

Email: support@webnexalabs.in

Product of WebNexaLabs

QuickPrint Refund Guarantee

We ensure 100% fair protection for all print jobs. If a kiosk hardware issue occurs, we've got you covered.

Email Refund Support Visit WebNexaLabs View Privacy Policy